Customer Service Point: Bank CSP (Customer Service Point) Agents are those individuals who acts as an agent of the bank at places where it is not possible to open branch of the bank. The Kiosk Banking Business Correspondent (BC) model aims to provide real time, user friendly financial services to the consumers in their neighborhood.
Type | CSP |
Type Of Service Provider | Financial Services |
Service Location/City | India |
Industry | Banking & Finance |
Features | Deposit of Cash, Withdrawal of Cash, Money transfer |
Services Provided | Bank Account Opening |
Schemes | Pradhan Mantri Jan Dhan Yojna |
Bank Services Offered
- IMPS Transaction/Money Transfer/Balance enquiry
- Account opening
- Deposit / Withdrawal of Cash
- Fixed deposit/E-KYC enrolment
- Aadhar Enabled Payment System (AEPS facility)
- Rupay ATM card
- Loan deposit/Recurring deposit
- Social Security Schemes (PMJJY, PMSBY & APY)
- Many Other services as well
What Services You get on Sign Up Customer Service Point

- Bank’s software/portal, User ID (KO ID) and Password
- Biometric Reader & software for electronic thumb impression
- Authorization Certificate of CSP
- Bank’s Banners, signage, Logo/Stickers/Leaflets/Contact Matrix
- Proper Training of CSP to operate the system
- Dedicated technical support from the local Supervisors
- Dedicated support from the Help Lines and web portal
- Web Software to operate different services (Recharge/Billing/Pan cards)
Article – Aadhaar Card Link BOB [Bank Of Baroda] Account Online
Benefits for the Customer Service Point Retailer
- Opportunity to associate with SBI
- Very easy to use application
- A hassle-free and simple system
- Real time-based transactions
- Banking, Insurance, Pension and other financial products available for customers
- Opportunity to increase your earnings, goodwill & brand name in the market
- Attractive commission on every transaction
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